This Customer Care Diploma online course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner.
This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.
Once you purchase the course from CourseDeals, you will receive a voucher code and the course name.
You need to email firstname.lastname@example.org providing the below information:
Once you provide these details to the above mentioned email address, the selling merchant team will register you on their system and provide you the course access. You will receive an email providing you the login credentials for the course.
Brentwood Open Learning College is the UK's leading distance learning service provider. We specialise inaffordable, accessible and enjoyable education, providing high-quality open college courses and online learning opportunities. We offer a market-leading range of accredited courses in a wide variety of contemporary subjects and specialisms. Whether looking to enhance your CV, further your career prospects or simply explore a new subject entirely, you’ll find exactly what you’re looking for with BOLC.
As a dedicated distance learning college, we offer online distance learning courses for candidates in the United Kingdom, Europe and the rest of the world. With BOLC, you can expect the same exceptional quality of service and outstanding course content, whichever course you choose and where you choose to study from.