This short course, aimed at professionals who support remote teams / individuals, considers the benefits and challenges posed by members of staff working virtually or remotely. This course outlines the importance of effective communication and the role planning and technology can play in this, and how an understanding of cultural differences and the working practices of different countries is vital in order to effectively support team members. Furthermore, upon completion of the course you will gain an understanding of how to set and manage health, safety, and welfare policies and procedures for remote staff.
Nowadays, we are more likely to be working with, and supporting, colleagues who work in different buildings, cities, and even countries. We may also be supporting team members who travel for business or work from home. As such, you will need to know how to utilise technology and communicate with those for whom English is not their first language and/or live and work in a different culture. This short course will help you to make these team members feel valued and included. Health, safety, and welfare requirements apply to all employees no what where they work and this course will help you understand these rights and requirements. This includes lone workers and staff travelling for business.
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Laser Learning Ltd helps people learn, organise and share information. They provide their clients with tools designed to make their lives easier.
Laser Learning came together in 2008 to create the best, most comprehensive learning platform that theycould. They drew on their cumulative decades of experience and began with the simple goal of creating software that they themselves would want to use. Since then theyhave won awards, delivered qualifications to thousands of people and expanded their portfolio of products to cater for a multitude of different clients.